Discover some comments from our past clients to see how our experienced, passionate, and dedicated team works.
“Coastal Air always comes through for me. I own a commercial building with 6 HVAC units and anytime there’s an issue they are prompt and awesome.”
– Jeff L.
“I worked with Coastal Air to have a ductless air/heat system installed in my home. From the beginning, they were prompt and courteous with any questions I had. They helped me get through the MassSave process and paperwork requirements–quickly and painlessly. Yesterday, John and Chris were at my home right on time. They worked tirelessly to get the job done. they were fantastic. Not only were they professional, but they were so nice. They took their time to go over the system and the remotes with me and answered all my questions. (And I had a lot of them). They also cleaned up and removed all of the boxes/trash. I called Coastal this morning to tell them I swear they left the areas cleaner then they found them. This is a great company to deal with!!”
– Margarita B.
“Hands down – these guys know their business! Mike – the owner – and his team were incredibly responsive to our HVAC issues. We had four other companies attempt to asses the issue and after thousands of dollars and no solution. Alex figured out the issue and did quality work to fix it in an expedient manner. Customer service was top notch. Don’t bother going anywhere else. Ask for Alex.”
– Dave V.
“Mini Split System Installation on 114 year old three-floor colonial. Great service from receiving the initial estimate to installation. Alex, John and Chris were very thorough and professional. The resulting work they did installing the mini split system looks (and feels) great. Everything was explained thoroughly from start to finish. We are very satisfied, great company, I would highly recommend!”
– Andrea A.
“The best service we could imagine. Had a big problem right before the holidays which was to correct a problem caused by another HVAC company. They responded quickly, got the parts needed by traveling a distance to get them urgently; identified another problem and very quickly solved that. Crisis averted.”
– Dr. Fred
“I am very pleased with the service of Coastal. The tech Brian is very professional and patient to explain the problem for me. Their rate is very reasonable. I will definitely come back to Coastal for our future maintenance and service.”
– Zoe W.
“I’ve had to use Coastal Air & Heat two times for emergency situations and they’ve been great both times.The technicians have been knowledgeable, courteous and prompt in addressing our issues. I would highly recommend and will definitely use them again. They are great about explaining (in layman’s terms!) the problems and how they’ve resolved them.”